FAQs
Returns & Warranty
We’ve got you covered with a 12-month warranty.
If something shows up that’s a manufacturing fault, we’ll sort it with a replacement or refund.
For what’s covered/excluded and how to claim, see our Warranty & Returns Policy.
When will I get my order?
For a detailed shipping timeframe, please refer to our Shipping & Delivery page.
What vehicles is it compatible with?
Fits most vehicles with quality roof racks or roof platforms.
With a minimum dynamic roof loading of 50kgs.
Always check your vehicle’s dynamic roof load rating first.
What’s included for comfort?
All tents come with a memory foam mattress, an anti-condensation mat, a ladder, cross bars (on the tent), shoe bags, a 12V power panel, and tri-colour LED lighting.
Can I mount gear on top?
On-tent integrated crossbars rated up to 50 kg give you extra mounting options.