FAQs
Returns & Warranty
We’ve got you covered with a 12-month warranty.
If something shows up that’s a manufacturing fault, we’ll sort it with a replacement or refund.
For what’s covered/excluded and how to claim, see our Warranty & Returns Policy.
When will I get my order?
For a detailed shipping timeframe, please refer to our Shipping & Delivery page.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What vehicles is it compatible with?
Fits most vehicles with quality roof racks or roof platforms.
With a minimum dynamic roof loading of 50kgs.
Always check your vehicle’s dynamic roof load rating first.
What’s included for comfort?
All tents come with a memory foam mattress, an anti-condensation mat, a ladder, cross bars (on the tent), shoe bags, a 12V power panel, and tri-colour LED lighting.
Can I mount gear on top?
On-tent integrated crossbars rated up to 50 kg give you extra mounting options.